Biography for Benton T. Hines

After attending Business School at Purdue University, Benton Hines began his career as a Naval Aviator, assigned to VAQ-33 / U.S.S. Kitty Hawk as an F-4 Plane Captain.  After a tour of Southeast Asia and the Caribbean he received an Honorable Discharge, awarded with the Vietnam Service and Meritorious Unit Commendation Medals.

After serving in the Navy, Mr. Hines worked for Inland Steel Company as a Department Supervisor.  In 1986, Mr. Hines began working for IHM Facility Services as a Supervisor.  He has had several promotions, to Manager, Engineering Manager, Support Services Manager, Resource Manager, and finally, New Business Development Manager.  Assignments while working for IHM have included LTV Steel Company, Ford Motor Company, Sony Digital Audio Disc Corporation, Procter & Gamble, Delphi Electronics, Thomson Multimedia, and Rolls Royce.  Throughout his twenty-year career with IHM Facility Services, Mr. Hines has contributed to these customers a collective, documented savings of almost $20,000,000.  The automotive segments of these assignments realized an average improvement of 31% through documented SPC Audits.  

After receiving a diploma in Food Hygiene & Safety from the Royal Institute of Public Health & Hygiene, Guelph University in Ontario, Canada, Mr. Hines’ role evolved into the New Business Development Manager.  This led to the development of ISO 9001 processes for manufacturing and food processing facilities and eventually transitioned into the added responsibility of Management Representative for the company’s ISO 9001 quality program, including the development of safety programs, federal & state compliance, and equipment, product, & process development. 

He has had several recognitions throughout his career which include “2005 Delphi Excellence in Action Award Winner”, Judge Advocate of Indiana V.F.W. Post 909, past member of the Management Advisory Board for the Department of Interior, and co-authoring the technical manual “Cleaning Clean-rooms” for General Motors, Delco Electronics.