in 1975 as a small franchise, Industrial Housekeeping Management
(IHM) specialized in providing heavy-duty industrial cleaning
and exterior building restoration services. The company
soon grew out of its name and later changed to Integrated
Housekeeping Management Systems and finally IHM Facility
Services. This was in response to our growth from simply a
janitorial company to full-service facility maintenance
In working with our industrial clients, it
soon became obvious that their cleaning needs stretched far
beyond the projects we were performing for them and thus was
born our Resident Management and Supportive Management programs.
In the early 1990’s U.S. companies began
to change their view of how facility services should be
delivered. They began to migrate from a traditional “in-house
only” mentality to a more cost effective and efficient
Companies wanted to focus exclusively on
their core business plan and allow professionals, outside of
their organizations to provide non-core services and support. In
response to this “paradigm shift” and at the request of some
of our resident management program customers, IHM expanded its
cleaning and facilities services expertise to include contract
janitorial and facility services programs. Today
IHM remains on the cutting edge, seeking innovative ways to
serve our customers' ever-changing needs.
to quality and continuous improvement was recognized in 2003,
when IHM became ISO 9001:2000 Certified by Perry Johnson Registrars,
President Jerry VanGombos (left) and CEO/Owner John M. Borders
In March 2005, John
M. Borders purchased a majority share of IHM Facility
Services stock and immediately initiated the process of becoming
certified as a Minority Business Enterprise (MBE).
August of 2005, IHM was certified MBE by the
Indiana Business Diversity Council (IBDC), an affiliate of
the National Minority Business
Supplier Development Council (NMBSDC).
the past 30 years, IHM has evolved into one of the most well recognized
and respected facility maintenance resources and continues to serve
an ever-widening industrial, manufacturing,
research/development, food processing, government,
pharmaceutical, educational and commercial client base.